Shipping policy
Thank you for choosing TasteNest. We aim to pack and deliver your food products safely, securely, and as quickly as possible.
1. Shipping Locations
We currently deliver orders to serviceable locations across India.
Delivery availability may depend on the customer's PIN code and the availability of our delivery partners.
2. Order Processing
Orders are generally processed within 1–2 business days after successful payment or order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
During festivals, promotional periods, or unusually high order volumes, processing may take additional time.
3. Delivery Time
After dispatch, orders are generally delivered within approximately 3–7 business days, depending on the delivery location.
Estimated delivery times are indicative and may vary because of:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Transportation delays
- Unexpected operational circumstances
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
We may occasionally offer free shipping on selected products, orders, or promotional campaigns.
5. Order Tracking
Once your order has been dispatched, we may provide a tracking number or tracking link through email, SMS, WhatsApp, or other available communication methods.
You can use the tracking information to check the current status of your shipment.
6. Incorrect Address or Contact Information
Customers are responsible for providing an accurate:
- Name
- Mobile number
- House/building number
- Street/locality
- City
- State
- PIN code
TasteNest is not responsible for delivery problems caused by an incorrect or incomplete address or contact information provided by the customer.
Additional shipping charges may apply if an order needs to be re-shipped because of incorrect information provided by the customer.
7. Failed Delivery
If a delivery attempt is unsuccessful because the customer is unavailable, refuses the package, or cannot be contacted, the courier may make another delivery attempt or return the package to us.
For food products, particularly perishable items, we may not be able to resend or refund an order if the failed delivery resulted from the customer's actions.
8. Damaged Package
Please inspect your package when it arrives.
If your order arrives damaged, leaking, opened, or otherwise appears compromised, please take photographs of the package and product and contact us as soon as possible.
Do not consume a food product if you believe it has been damaged or is unsafe.
9. Missing or Incorrect Items
If you receive an incorrect product or an item is missing from your order, please contact us within 24 hours of delivery.
Please provide your order number and photographs of the received package/products where applicable.
We will review the issue and provide an appropriate resolution, which may include a replacement or refund.
10. Perishable Food Products
Some TasteNest products may be perishable or sensitive to temperature and handling.
We take reasonable precautions when packing such products. However, once an order has been delivered, customers are responsible for storing the products according to the instructions provided on the packaging.
11. Delayed or Lost Shipments
If your order is significantly delayed or appears to be lost during transit, please contact our customer support team.
We will coordinate with the delivery partner to investigate the shipment and determine the appropriate resolution.
12. Shipping Restrictions
Certain products may have shipping restrictions based on location, product characteristics, courier policies, or applicable laws.
If an order cannot be shipped to your location, we may cancel the affected order and provide an applicable refund.
13. Contact Us
For questions regarding shipping or delivery, please contact:
TasteNest
📧 Email:
📱 WhatsApp: [ ]
📍 India
We are committed to providing a smooth and reliable delivery experience.
TasteNest — Good Food • Happy Life.