Terms of service

Welcome to TasteNest. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. About TasteNest

TasteNest is an online food store offering food products through our website.

Throughout these Terms of Service, the terms “we,” “us,” “our,” and “TasteNest” refer to TasteNest. The terms “you” and “customer” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

  • You will provide accurate and complete information when placing an order.
  • You will use the website only for lawful purposes.
  • You will not attempt to interfere with or damage the website.
  • You will not use our website to engage in fraudulent or unauthorized activities.
  • You are responsible for maintaining the accuracy of your account and contact information.

3. Products and Product Information

We make reasonable efforts to display our products, descriptions, ingredients, photographs, prices, and other information accurately.

However, actual product appearance may vary slightly from photographs due to packaging, ingredients, preparation, or screen settings.

Customers should carefully read the product description, ingredients, allergen information, storage instructions, and other information provided with the product before consumption.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

The applicable price for an order will generally be the price displayed at the time the order is placed.

Where applicable, taxes, delivery charges, or other fees may be added during checkout.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Incomplete or incorrect customer information
  • Delivery limitations
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order for which payment has already been received, an eligible refund will be processed using the applicable payment method.

6. Payment

We may offer payment methods such as credit/debit cards, UPI, net banking, wallets, and Cash on Delivery, depending on availability.

Payments may be processed through third-party payment providers. We do not store your complete payment-card information on our website unless specifically stated.

7. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period shown at checkout.

Delivery times may vary due to:

  • Location
  • Weather conditions
  • Courier delays
  • Public holidays
  • Transportation problems
  • Unforeseen circumstances

TasteNest is not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact information.

8. Food Products and Storage

Food products should be stored and handled according to the instructions provided on the product packaging.

Customers are responsible for checking product information, ingredients, allergens, and storage instructions before consuming the product.

If a product appears damaged, spoiled, contaminated, or unsafe to consume, do not consume it. Contact TasteNest promptly.

9. Returns, Refunds and Cancellations

Food products may have specific return, refund, and cancellation conditions because of their nature.

Please refer to our Return & Refund Policy for complete information regarding eligible refunds, replacements, returns, and order cancellations.

10. Intellectual Property

All content available on the TasteNest website, including logos, brand names, photographs, graphics, text, product descriptions, designs, and other materials, is owned by or licensed to TasteNest unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment gateways, delivery partners, analytics services, social-media platforms, and other service providers.

Your use of third-party services may also be subject to their respective terms and policies.

TasteNest is not responsible for the independent policies or practices of third-party service providers.

12. Website Availability

We attempt to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, TasteNest will not be responsible for losses or damages resulting from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable consumer-protection laws and other legal rights available to customers.

16. Contact Us

If you have questions regarding these Terms of Service, please contact us:

TasteNest
📧 Email: 
📱 WhatsApp: [  ]
📍 India

Thank you for choosing TasteNest — Good Food • Happy Life.